Tuesday, 3 January 2017

Pet of the month; Hall of fame - Jimmy

10 year old Jimmy is our brave pet of the month after a dog attack left him with a dreadful injury. Jimmy was rushed straight in to vet Rachel and it was apparent he'd sustained a large wound to the back of his neck and on his shoulder. Jimmy was admitted to the hospital where he was given pain relief and antibiotics, and placed onto an intravenous drip to treat shock.

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Vet Katie assessed Jimmy the following day and although he had received damage to the skin and soft tissue layers, the bite had not damaged vital structures in his neck or chest. He also had a few puncture wounds along his back. Due to the extent of Jimmy’s wound, Katie needed to give him a general anaesthetic so that she could treat the wound further. Because a dog’s mouth is full of bacteria, a bite wound will introduce bacteria to the wound, so firstly Katie thoroughly flushed the wound to reduce the bacteria in the tissues and remove visible dirt. She then checked the skin and tissues for their health and removed some damaged areas – a procedure called debridement. Katie had to reduce the dead space in the wound using stitches; Dead space is formed when the skin is pulled away from the underlying tissue creating a space. Poor Jimmy has likely been shaken  cause this wound.  When the space is large, as in Jimmy's case, fluid can accumulate under the skin once the wound is stitched closed and bacteria can thrive. To reduce this risk, Katie inserted a drain; a latex rubber tube that allows fluid to drain out of the wound. You can see the drain poking out the bottom of Jimmy's wound (see picture above).

The following day brave Jimmy was feeling a bit brighter and the nurses took him outside for a potter around the garden. His wound looked good and the nurses encouraged him to eat with some freshly cooked chicken. Jimmy’s owners felt confident to have him at home, so they came and collected him later that evening. He came back in over the next two days to have his wound checked and the drain removed. We were really happy with how well Jimmy was getting on especially as there can be complications with infection and the breakdown of stitches.

Katie saw Jimmy back for his next visit and was able to remove some of his many stitches. He continued to do well and two weeks after his initial visit, Jimmy had the last of his stitches removed. We are so pleased with the recovery he’s made.

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What a super little dog he is!-Well done Jimmy!  

Saturday, 31 December 2016

Tips for a pet-safe New Year's Eve

While New Year's Eve celebrations are fun for us, our pets can easily be scared by the hullabaloo that comes with it. Here are some tips for a pet-safe New Year's eve;

  • Exercise pets during the day- take dogs on a long walk. For cat's, play with them for half an hour or more. If they are tired, pets are more likely settle down and rest later in the evening.
  • With fireworks going off through the evening, it is best to keep cats indoors (provide a litter tray). When taking your dog out for a toilet break, do so in your garden and keep them on a lead so that you can stay close to them. Ensure that their collar is fitted correctly so that there is no chance of escape should they become frightened.
  • Provide a safe, cosy area for your pet to retreat to, with water and their bedding. Shut the curtains and leave a light on if they are in another room to you. Play some soothing music at low level. Be sure to check on them frequently as the celebrations get into full swing.
  • If your pets do interact with party guests, make sure that everyone knows not to feed your pet food or alcohol and be mindful of where leaving your plate and glass. This may seem self -explanatory, but some people may not be aware of the dangers of such behaviour.
  • Take care not to leave objects lying around that your pet could chew and swallow such as wine corks, cracker toys, corn on cob.
Typical signs of stress in dogs are;

Trembling, shaking, shivering
Yawning ( excessively)

Cats will tend to hide if scared. Do not try to coax them out if they are hiding. Before your party guests arrive make sure that your cat has some safe hideaway areas where they won't be bothered. Ensure that they can access their litter tray and food should they wish.

      The contents of the Arden House Animal Hospital website are for informational purposes only. The content is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your Veterinary Surgeon with any questions you may have regarding your animal’s medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. 

Friday, 9 December 2016

Pet safety at Christmas

Our poem is a reminder to have a pet-safe Christmas!

Twas the night before Christmas.....and at Arden House, Albert was dreaming of a new catnip mouse; when in walked the vet with some patients to see, first a kitten had fallen out of a Christmas tree. Mimi had tried to climb to the top, the tree toppled over and down she dropped! Felix had swallowed red tinsel strands, he was now being sick; an operation was planned.

With everything well and the animals fed, and Albert still asleep in his nice comfy bed. Loudly the phone started to ring...’It’s my dog’ said the owner, ‘she’s raided the bin!’ Penny the Labrador’s groans could be heard; She’d eaten the bones from the cooked Christmas bird. ‘I’ll need to see her’ the vet explained as Penny was in a lot of pain.

At the hospital Penny was admitted to stay, to receive care throughout Christmas Day. The sound of the phone rang out again. ‘I’m worried about my dog!’ an owner exclaimed. ‘What’s happened?’ asked the vet concerned; she’d eaten a bar of dark chocolate he learned.
Image result for dog christmas chocolate poisoning
‘Please bring her straight in for emergency care’ the vet advised as fully aware, that a compound in chocolate in pets is toxic and likely to be what’s making her sick.

With the patients all treated and settled, the vet went to put on the kettle. When up on the roof, the sound of hooves- the arrival of somebody special! 'I have a gift for Albert the cat' greeted Santa wiping his boots on the mat.'And one of my reindeer has injured his foot, would you be so kind to take a look'?

The vet heard of Dasher's plight, he'd slipped on ice when he landed from flight. An x-ray showed no broken bones, the reindeer was fit to fly to more homes. With tablets prescribed to help Dasher's pain, it was time for Santa to take the reins. 'Merry Christmas to you, Ho Ho Ho' beamed Santa as he prepared to go. With Rudolph's nose providing the light, off whizzed his sleigh into the night!

Here are a few more hazards to look out for over the festive period;                               

Ingestion of batteries is more common at this time of year.  If the battery is chewed and pierced it can cause chemical burns and heavy metal poisoning. If they are swallowed whole it is possible they will cause an obstruction. All batteries are potentially toxic so if you suspect your dog has chewed or swallowed a battery - please call us.



If you think that your pet may have eaten something that it shouldn't then
swift action is necessary. Please do not wait for your pet to suffer.

Follow these four simple steps:

  • Step 1 - Prevent your pet from eating any more.
  • Step 2 - Phone your vet immediately!
  • Step 3 - Stay calm and follow your vet's instructions.
  • Step 4 - Collect the relevant wrapping and packaging.
Make a note of our phone number and call us immediately -

01895 633600


Christmas time often means a busy home, with friends and family coming together in seasonal spirit. Remember that new faces and more noise can be scary for your pet, so it’s a good idea to provide them with a safe room so they can escape and be put at ease if it all becomes too much. It’s also important to maintain your pet’s normal routines, especially with feeding and exercise, to avoid them becoming too unsettled.

      The contents of the Arden House Animal Hospital website are for informational purposes only. The content is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your Veterinary Surgeon with any questions you may have regarding your animal’s medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. 

Monday, 5 December 2016

Christmas & New Year opening times.

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Here are our opening hours;
(consultation by appointment)

Our usual 24 hour emergency service is available throughout the festive period. 

To contact the duty vet;

☏ 01895 633600


  • Monday 19th Dec: 9:00am -7:30pm
  • Tuesday 20th Dec: 9:00am -7:30pm
  • Wednesday 21st Dec: 9:00am -7.30pm
  • Thursday 22nd Dec:9:00am -7:30pm
  • Friday 23rd Dec: 9:00am - 7:30pm
  • Saturday 24th Dec: 9:00am - 2:00pm
  • Christmas Day: Closed (emergencies only)
  • Boxing Day:Closed (emergencies only)
  • Tuesday 27th Dec: Closed (emergencies only)
  • Wednesday 28th Dec: 9:00am -7:30pm
  • Thursday 29th Dec: 9:00am -7:30pm
  • Friday 30th Dec: 9:00am -7:30pm
  • Saturday 31st Dec: 9:00am -2:00pm
  • New Year's Day: Closed (emergencies only)
  • Monday 2nd Jan:Closed (emergencies only)


Image result for pet christmas cartoons
  • Monday 19th Dec: 9:00am-7:00pm 
  • Tuesday 20th Dec: 9:00am- 4:00pm
  • Wednesday 21st Dec: 9:00am- 7:00pm
  • Thursday 22nd Dec: 9:00am - 4:00pm
  • Friday 23rd Dec: 9:00am - 7:00pm
  • Saturday 24th Dec: 9:00am -12:00 noon 
  • Christmas Day: Closed (emergencies only)
  • Boxing Day: Closed (emergencies only )
  • Tuesday 27th Dec: Closed (emergencies only)
  • Wednesday 28th Dec: 9:00am -7:00pm
  • Thursday 29th Dec: 9:00am - 4:00pm
  • Friday 30th Dec: 9:00am -7:00pm
  • Saturday 31st Dec: 9:00am -12:00 noon
  • New Year's Day: Closed (emergencies only)
  • Monday 2nd Jan: Closed (emergencies only)


  • Monday 19th Dec: 9:00am -12 noon  & 2:00pm - 5:00pm 
  • Tuesday 20th Dec: 9:00am -12 noon & 2:00pm - 5:00pm
  • Wednesday 21st Dec: 9:00am -12 noon & 2:00pm - 5:00pm
  • Thursday 22nd Dec: 9:00am -12 noon & 2:00pm - 5:00pm
  • Friday 23rd Dec: 9:00am -12 noon & 2:00pm - 6:00pm
  • Saturday 24th Dec: 9:00am -12:00 noon 
  • Christmas Day: Closed (emergencies only)
  • Boxing Day: Closed (emergencies only)
  • Tuesday 27th Dec: Closed (emergencies only)
  • Wednesday 28th Dec: 9:00am -12 noon & 2:00pm -5:00pm
  • Thursday 29th Dec: 9:00am -12 noon & 2:00pm -5:00pm
  • Friday 30th Dec: 9:00am -12 noon & 2:00pm -5:00pm
  • Saturday 31st Dec: 9:00am -12:00 noon
  • New Year's Day: Closed (emergencies only)
  • Monday 2nd Jan: Closed (emergencies only)
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Sunday, 20 November 2016

Brrrr.......Bunnies and guinea pigs in Winter.

Winter tips for outdoor pets

Winter can be a difficult time for our outdoor pets. It is important to take steps to ensure that they remain happy and healthy throughout the cold months.

Hutch position;

If possible, move the hutch indoors to a cool room of the house or into a shed, porch or unused garage. Do not put the hutch in the garage if you park a car in it. The exhaust fumes are dangerous for them.

If it is not possible to bring the hutch inside,then ensure that the hutch is in a sheltered area of the garden. It needs to be raised off of the ground, so if the hutch has not got long legs, place some bricks underneath. This will help to prevent the damp from the ground affecting the bottom of the hutch.

Protect from the elements;

Rabbits and guinea pigs need protection from draughts and damp!

Check the hutch walls and roof to ensure that there are are no gaps through which rain and wind can get in. Put sheets of newspaper and a blanket or duvet onto the roof and let it hang down the back and sides of the hutch to provide extra insulation.Then protect it by securing a waterproof plastic sheet over the top (tarpaulin is a good choice) or you can purchase a waterproof hutch cover from a pet store. 

Make the inside of the hutch warm;
  • Use layers of newspaper to line the base of the hutch. Newspaper is a good insulator.
  • Place a thick layer of super absorbent litter like Excel bedding and litter or Smartbedz on top of the newspaper. It will help to absorb urine and keep the hutch drier and warmer.
  • Provide lots of extra hay as bedding so that they can snuggle into it.
  • A cardboard box with a hole cut in one side and filled with some hay will give them somewhere a bit more insulated to sit. (Make sure that they have enough room in the rest of the hutch to stretch out).
  • A pet-safe microwaveable heat pad is a safe option to add warmth on an icy night.

The front of the hutch;

During the daytime your rabbits and guinea pigs will welcome some fresh air and winter sun so leave the front uncovered. Ensure that the hutch has a bedroom section that they can retreat into. Should the weather be poor, a clear plastic or perspex sheet can be placed over the mesh front so that your pet can still see out, light can get in, but it keeps the wind and rain out. 

The hutch front should be covered overnight.

When covering the hutch front, It is important to make sure that there is sufficient ventilation - allow air to circulate through the hutch. Don't seal the hutch off completely.

Each day;

Your outdoor pets must be checked regularly, at least three times a day (or more).

  • Ensure that the hutch is not leaking and is still protected from the elements( e.g covers are in place and haven't blown away).
  • Check that their bedding is dry - damp, soiled bedding must be changed promptly.
  • A bottle snug
  • Provide them with fresh food (nuggets and hay) and fresh veggies.
  • Check water bottles frequently in case they have frozen. The drinking spout needs to be checked too as it can ice up. Have a couple of spare bottles available so that they can be swapped over if necessary.A bottle snug is a good idea to help prevent the water freezing - the water should still be checked.
  • Observe your pet to ensure that they have eaten and been to the toilet and that they are bright and alert. Any concerns should not be ignored.
  • If they appear sleepy or not really reacting to anything, you must book an urgent appointment with the vet.
Remember that the hutch still needs a thorough clean each week.



Exercise is still important during the Winter. Bring them indoors to a cool room for a run around, or let them have a short time in the garden ( as long as the grass is not soaking wet). Covering a run with tarpaulin provides a dry sheltered area for exercise. Position the run so that it gets the warm winter sunshine.
Try to prevent your pet from getting too wet or cold. Should they get wet, towel them dry and allow them to warm up naturally indoors.

Remember, your pets still rely on you for their regular routine. So even though it’s wet, miserable and cold out there, everything should remain as close to normal as possible.This includes feed time, play time, snuggle time, and cleaning time.

Image result for rabbit winter with owner

   So wrap up warm and head outside!


Monday, 24 October 2016

Fireworks are no fun.

With many pets anxious and fearful of loud noises, the firework season can result in some stressful evenings for pets and owners alike.

Signs to look out for in your pet include panting, trembling, pacing, seeking people, hiding or trying to escape, refusal to eat, inappropriate urination or defaecation, vocalisation,  as well as changes in facial expression and body language indicative of stress.

To help your pet cope with this time of year, here are some helpful steps you can take at home;

  • Providing your dog with a safe retreat or denMany people will create a den by using a dog crate covered with a blanket but a space under a piece of furniture could do the job equally well. Allow them freedom to access and leave the den at all times and provide positive experiences whilst they are using it, like a favourite toy or treat. Provide a cosy bed or blankets in which they can hide and feel secure. Cats tend to find their own safe haven such as under a bed.    
  • Take your dog for a walk early in the evening before the fireworks start.
  • Ensure your pet is safely inside and secure doors, windows and cat flaps.Cats will need a litter tray.
  • Is your dog or cat micro-chipped in case they do escape?
  • Try not to leave your pet alone when fireworks are going off. Pets may hurt themselves or cause damage if they are not supervised.
  • Shut curtains, keep lights on and switch on the radio or TV to help muffle out the sounds of the fireworks.
  • Behave normally and praise your dog if they are relaxed.
  • Ignore any fearful behaviour such as panting, pacing and whining. 
  • Don’t get cross or punish your pet, regardless of their behaviour, as it will only make them more distressed.
  • Cats prefer to be left to cope on their own - let them find a hiding place and leave them undisturbed.

Calming products;      
There are some excellent natural calming products available to help manage stress in dogs and cats.  Feliway for cats and Adaptil for dogs are some of the best known – they mimic the comforting pheromones, which are naturally produced by the animals.
We stock a product called Pet Remedy which is a blend of essential oils that can help to calm anxious and stressed animals. It is available in a diffuser or spray format and starts to help immediately. 

  • Pet calming plug-in diffuser - £18.72
  • Pet remedy refills (2 pack) - £18.72
  • Pet calming spray 15ml - £5.26
  • Pet calming spray 200ml -  £16.20

New medication
Also, for those dogs that get particularly worried by fireworks, a new product is now available to help those dogs with noise phobias. It provides a calming effect without sedating them. It is a gel that is applied to the gums, so it can be administered at home. Your dog should be able to function normally, and of course, be less concerned about the noises.
Your dog will require a  health check with a vet before the gel can be prescribed.

 Please ask us today about the best option for your pet.

Behaviour modification

Other than changes to the home environment, or medication, you can try behaviour modification to ease your pet's fear. This is more of a long-term management option which can be very effective. A process called 'de-sensitisation' teaches your pet not to react to the fear stimulus and then eventually to associate it with something positive.Ask your vet about sound therapy and for further advice on behaviour modification.

Tips for outdoor rabbits and guinea pigs;
  • If the hutch is attached to a run, make sure that your pet is back in their hutch before it gets dark and close off access to the run.
  • Provide plenty of extra hay in which they can burrow and hide. A cardboard box ,with a hole cut in the side for access and filled with hay, makes a good hiding place.
  • Turn the hutch to face a wall or fence to help block out the flashes,  or cover the hutch. Do however ensure that there is enough ventilation.
  • If you can, move the hutch indoors to a cool part of the house or into a shed for example.
  • You could always bring them inside for a cuddle (if they are used to this) or pop them in a pet carrier indoors with plenty of hay during the worst period of the fireworks.


The contents of the Arden House Animal Hospital website are for informational purposes only. The content is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your Veterinary Surgeon with any questions you may have regarding your animal’s medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Friday, 21 October 2016

Take the fright out of Halloween - Tips for keeping your pet safe.

Halloween has become more popular each year with parties being held, fireworks being let off and children out trick or treating. Here are a few reminders to ensure that your pet stays safe.

    Image result for halloween pets
  • All the noise and excitement of Halloween can be distressing for animals so provide them with a safe, quiet area in which to retreat, complete with their favourite toys.
  • Take your dog out for a walk before the evening activities get under way.
  • Keep your cat indoors.
  • Keep all edibles out of reach of your pet , especially chocolate.
  • Keep pets away from the front door. Children in costumes can scare a pet and with the door opening and closing frequently, you don't want them escaping.
  • Do not dress your pet up unless they are completely comfortable with this and ensure that the accessories are kept simple. Supervise your pet at all times.
  • Take care if you are using candles - wagging tails and swatting paws can knock them over.
  • Keep glow sticks and glow accessories well away from pets. Even though they aren’t necessarily toxic, if chewed on they can cause your pet to salivate excessively and act abnormally.