Tuesday, 18 December 2018

Christmas and New Year opening times

Emergencies              ☎ 01895 633600

In order to provide 24 hour care throughout the festive period, we are working with Vets Now to ensure your pets have the best possible care. We will continue to provide our own emergency service up until 4 pm on Christmas Eve (Mon 24th December) returning at 8.00 am on Thursday 27th December. Our own emergency service will be available from 8:00 am on 27th December until 4 pm on New Year's Eve ( Mon 31st January).

Vets Now will provide all emergency care from 4 pm on Christmas Eve until 8:00 am on Thursday 27th December and from 4 pm on New Year's Eve (Monday 31st December) until 8.00 am on Wednesday 2nd January. 

If you need to access any emergency care throughout the festive period please telephone the usual clinic number on 01895 633 600 and listen carefully to the instructions on the answerphone message.

Vets Now are a dedicated emergency care provider based in Harrow; 

Here are our opening hours
 (consultation by appointment) 



Ruislip:
  • Saturday 22nd December: 9:00 am - 2:00 pm
  • Sunday 23rd December: Emergency service
  • Monday 24th December: 9:00 am - 4:00 pm
  • Christmas Day ( 25th December): Emergency service 
  • Boxing Day ( 26th December) : Emergency service
  • Thursday 27th December: 9:00 am - 7:30 pm 
  • Friday 28th December: 9:00 am - 7:30 pm
  • Saturday 29th December: 9:00 am - 2:00 pm
  • Sunday 30th December: Emergency service
  • Monday 31st December: 9:00 am - 4:00 pm
  • New Year's day ( 1st January) : Emergency service
  • Wednesday 2nd January: 9:00 am - 7:30 pm
  • Thursday 3rd January: 9:00 am - 7:30 pm 
  • Friday 4th January: 9:00 am - 7:30 pm 




Greenford: 
  • Saturday 22nd December: 9:00 am - 12:00 noon
  • Sunday 23rd December: Emergency service 
  • Monday 24th December: 9:00 am - 4:00 pm
  • Christmas Day ( 25th December): Emergency service
  • Boxing Day ( 26th December ): Emergency service
  • Thursday 27th December: 9:00 am - 4:00 pm 
  • Friday 28th December: 9:00 am - 7:00 pm
  • Saturday 29th December: 9:00 am - 12:00 noon
  • Sunday 30th December: Emergency service
  • Monday 31st December: 9:00 am - 4:00 pm
  • New Year's Day ( 1st January) : Emergency service
  • Wednesday 2nd January: 9:00 am - 7:00 pm
  • Thursday 3rd January: 9:00 am - 4:00 pm
  • Friday 4th January: 9:00 am - 7:00 pm

Harefield:
  • Saturday 22nd December: 9:00 am - 12:00 noon
  • Sunday 23rd December: Emergency service
  • Monday 24th December: 9:00 am - 12:00 noon
  • Christmas Day ( 25th December): Emergency service 
  • Boxing Day ( 26th December ) : Emergency service 
  • Thursday 27th December: 9:00 am - 12:00 noon & 2:00 pm - 5:00 pm
  • Friday 28th December: 9:00 am - 12:00 noon & 2:00 pm - 6:00 pm 
  • Saturday 29th December: 9:00 am - 12:00 noon
  • Sunday 30th December : Emergency service
  • Monday 31st December: 9:00 am - 12:00 noon & 2:00 pm - 5:00 pm
  • New Year's Day ( 1st January ) : Emergency service
  • Wednesday 2nd January: 9:00 am - 12:00 noon & 2:00 pm - 5:00 pm
  • Thursday 3rd January: 9:00 am - 12:00 noon & 2:00 pm - 5:00 pm 
  • Friday 4th January: 9:00 am - 12:00 noon & 2:00 pm - 6:00 pm 


Wishing you all a very Merry Christmas and a Happy New Year!






Further Information on Vets Now


Vets Now are the leading provider of out of hours veterinary care in the UK. Vets Now works alongside your daytime practices to ensure pet owners have access to a vet whenever they need one regardless of the time. Their clinics are open when your daytime practice is closed.


  • Please always call your usual surgery telephone number and if they are closed please listen carefully to the instructions on the answerphone message about how to contact the duty veterinary surgeon.

Who works in the Vets Now clinics?

Fully qualified vets, nurses and receptionists are based in the clinic for the full duration of their shift.
All staff receive regular training with a particular emphasis on emergency and critical care of small animals.
How do you get in touch with Vets Now if you need to use the service?
You can call the usual clinic number (01895 633 600) and listen to an answer machine message giving the number of your local Vets Now clinic. Call the clinic with details of the problem and qualified staff will give you advice on what do.
All telephone calls are logged and recorded for reference purposes.

Can you just phone for advice and how much will that cost?

We have subscribed on your behalf to the Vets Now Out of Hours service. Their trained staff can offer advice over the phone and although an appointment is always offered it is not always necessary. In fact only around 20% of calls result in an appointment. Telephone advice is provided free of charge as part of the complete service.

If your pet needs to be treated, how do you pay?

Vets Now is an independent company so you will be asked to pay at the time of treatment. Vets Now accept all major debit and credit cards or cash payments. Details of Vets Now fees are available from the practice.

Are Vets Now fees covered by pet insurance?

Vets Now fees should be covered in the same way as any other veterinary fees by your insurance company. If you are in any doubt, check the detail of your policy with your provider.




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